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  1. LoyalPay EN
  2. General
  3. LoyalPay Support General FAQ

LoyalPay Support General FAQ

  • Can I add a tip?
  • Can I pay with my smartphone (Apple Pay / Google Pay) ?
  • Pre-authorization / Reservation
  • Can I receive transactions using Manual Pan?
  • Blank screen, terminal seems to be unresponsive
  • Tamper source
  • Payment of the transactions
  • Cold message
  • How to block a terminal
  • Safety tips
  • Where to find the serial number of your terminal?
  • Terminals & Transhandler firewall configuration
  • What are LoyalPay's support hours?
  • How can I contact LoyalPay’s support team?
  • I have a specific issue with my payment terminal, how can I get help?
  • I have an issue or question about my invoice, what can I do?
  • My details changed (bank account number, address, company name, etc.), how can I notify LoyalPay?
LoyalPay EN
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