Skip to main content
LoyalPay EN Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. LoyalPay EN
  2. General
  3. LoyalPay Support General FAQ

LoyalPay Support General FAQ

  • Tamper source
  • Payment of the transactions
  • Cold message
  • How to block a terminal
  • Safety tips
  • Where to find the serial number of your terminal?
  • Terminals & Transhandler firewall configuration
  • What are LoyalPay's support hours?
  • How can I contact LoyalPay’s support team?
  • I have a specific issue with my payment terminal, how can I get help?
  • I have an issue or question about my invoice, what can I do?
  • My details changed (bank account number, address, company name, etc.), how can I notify LoyalPay?
LoyalPay EN
Français Nederlands (Nederland)