LoyalPay Support General FAQ
- Can I add a tip?
- Can I pay with my smartphone (Apple Pay / Google Pay) ?
- Pre-authorization / Reservation
- Can I receive transactions using Manual Pan?
- Blank screen, terminal seems to be unresponsive
- Tamper source
- Payment of the transactions
- Cold message
- How to block a terminal
- Safety tips
- Where to find the serial number of your terminal?
- Terminals & Transhandler firewall configuration
- What are LoyalPay's support hours?
- How can I contact LoyalPay’s support team?
- I have a specific issue with my payment terminal, how can I get help?
- I have an issue or question about my invoice, what can I do?
- My details changed (bank account number, address, company name, etc.), how can I notify LoyalPay?